Photo Credit & Source: Healthy Canadians

Starting date:

February 20, 2018

Posting date:

February 20, 2018

Type of communication:

Consumer Product Recall

Subcategory:

Household Items

Source of recall:

Health Canada

Issue:

Burn Hazard

Audience:

General Public

Identification number:

RA-65998

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and Whirlpool Corporation

Affected Products: KitchenAid Electric Kettles

This recall involves KitchenAid 1.7 L Electric Kettles with a metal body and a plastic handle sold in various colours.  The affected products can be identified by the combination of both the product model number and the product serial number.  These numbers are located on the label on the bottom of the kettle and also on the bottom of the base.

The following products are included in the recall:

Hazard identified

The handle on the kettle can loosen and separate from the body causing hot contents to spill, posing a burn hazard.

As of January 23, 2018, the company has received 19 report of handle detachment in Canada, and 1 report of minor burn injuries. In the United States, the company has received 79 reports of handle detachment, and 3 reports of minor burn injuries.  In Mexico, the company has not received any reports of handle detachment, nor injuries.

Consumers should immediately stop using the recalled kettles and contact Whirlpool to receive a free replacement.

For more information, consumers may contact Whirlpool by telephone toll-free at 1-800-874-0608 from 8:00am to 8:00pm EST Monday to Friday.  Consumers may also visit the company's website for instructions on how to register for a replacement kettle.

Consumers may view the release by the US CPSC on the Commission's website.

Consumers may view the release by Mexico's Consumer Protection Federal Agency (PROFECO) on the Agency's website (in Spanish only).

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Read the Recall Information on the Healthy Canadians website